Abstract
The purpose of this paper is to analyze the factors that influence the use satisfaction and intention to use system of local officials using WEB questionnaire survey conducted in March 2012 (sample size 2200). More specifically, I analyzed the effects of information technology and organizational commitment that represents a loyalty to the organization of local government officials, and education on the use satisfaction and intention to use system. Itakura (2002) analyzed the relationship between information technology and organizational commitment in the enterprise. He showed that low emotional commitment (emotional attachment with a sense of unity to the organization) would lower the organization contribution of information. In the present study, I validate whether such phenomenon is involved in the civil service organization.
