Abstract
In this paper, a method is proposed for promoting ICT engineering safety. The current majority of methodologies for ICT use reductionist approach. Therefore, we need more holistic methodologies to realize system safety, and system safety should include human factors. In particular, ICT engineering arena human factors play a crucial role in promoting ICT system safety. The progress of ICT technologies inevitably shifts ICT systems into complexity with tightly interacting domains. This trend places the human factors above other elements to promote safety more than ever. We introduce a human error framework to promote a holistic view to manage system failures. An application example of ICT human error exhibits the effectiveness of this methodology.
