Team Communication Interface Questionnaire for the assessmentof communication status: Reliability and Validity Study
2019 Volume 21 Issue 1 Pages 21-30
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2019 Volume 21 Issue 1 Pages 21-30
Organization measures and improves intangible assets for sustainable development. TCI (Team Communication Interface) is a model that generalizes the organization's communication using the interface concept. This study examined the reliability and validity of TCIQ by conducting a questionnaire survey in Corporation A. A total of 330 people (average age=42.4 years) participated in the survey. The Cronbach’s α coefficients for the four interfaces of TCIQ were .933 (Mission recognition), .786 (Information transmission), .811 (Schedule management), and .907 (Evaluation awareness). Pearson's product-moment correlation coefficient values between the four interfaces of TCIQ and three factors calculated from the BJSQ response values were from .256 to .459 (p<0.01). Results suggest that TCIQ has high reliability and criterion-related validity. TCIQ is able to identify differences in how members view their team, which is expected to be used for team development intervention.
