Abstract
The Japan Hospital Association launched the QI project in fiscal year 2011 with the aim of improving the quality of medical care at member hospitals. This study aimed to identify quality indicators of medical care that continuously affect inpatient satisfaction using data from the QI project. The study included 91 facilities that had participated continuously for four years from fiscal year 2018 to 2021, measuring 12 indicators, including inpatient satisfaction, incidence of inpatient falls, incidence of pressure ulcer, and the proportion of patients who received early rehabilitation after stroke. The analysis method used multiple regression analysis with inpatient satisfaction (satisfied + somewhat satisfied) as the dependent variable and the selected 12 indicators as independent variables. As a result, a correlation was shown between inpatient satisfaction and incidence of inpatient falls for all four years from fiscal year 2018 to 2021, and it was revealed that the incidence of inpatient falls affected inpatient satisfaction.
