Cognitive Studies: Bulletin of the Japanese Cognitive Science Society
Online ISSN : 1881-5995
Print ISSN : 1341-7924
ISSN-L : 1341-7924
Featur: Social Navigation
Social Navigation and Seamful Design
Matthew ChalmersAndreas DiebergerKristina HöökÅsa Rudström
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JOURNAL FREE ACCESS

2004 Volume 11 Issue 3 Pages 171-181

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Abstract
Social navigation exploits social practices to help users navigate and explore system functionality. In a wireless world, people move around, meet others and experience places and situations. Those activities may be recorded and presented to others through wireless devices, and serve in social navigation. One design challenge is how to deal with the technical limits and ‘seams’ of such devices, such as gaps and breaks in functionality, imprecise positioning, and errors in recording and representation. Social navigation systems rely on recording and representing people's activity, and computational representation is affected by seams. We gained some insights into the way that social navigation and seams are socially constructed by analysing the functionality and social practice of three systems: GeoNotes, Hocman and the Seamful Game. We propose that social navigation and a ‘seamful design’ approach helps users take advantage of seams, appropriating and adapting system functionality for their own uses and interpretations.
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© 2004 Japanese Cognitive Science Society
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