2019 Volume 15 Issue 2 Pages 71-81
With the objective of finding new knowledge that will contribute to reducing occupational stress in female ward nurses, an anonymous, self-administered mail-in questionnaire was conducted on ward nurses to analyze the relationship between occupational stress and “perception of the organization” (response rate, 29.9%; valid response rate, 71.9%; respondents analyzed, 215 nurses).
The analysis revealed that (1) all respondents analyzed could be classified into four groups based on differences in their “perception of the organization”; (2) between these four groups, significant differences (p ＜ 0.05) existed in the mean scores for each of the subscales of job stressors, stress reactions, and modifying factors of the brief job stress questionnaire; and (3) multiple regression analysis showed different regression equations (R2＞ 0.3) representing the relationship between subscales in each group. The same job stressors resulted in different mental and physical stress reactions based on differences in workers' “perception of the organization,” which depended on the combination of whether the workers perceived their own organization to implement reasonable organizational management, and whether the workers perceived their organization to enforce traditions, customs, and policies. These results demonstrated that understanding workers' “perception of the organization” is useful in reducing occupational stress.
