2019 Volume 32 Issue 1 Pages 21-29
The Giving and Receiving Instructions Skills (GRIS) Scale was developed by focusing on interactive behaviors when communicating information. A 40-item questionnaire was administered to nurses (N=324) in acute-care hospitals with 1–4 years of experience. A 40-item questionnaire was administered to nurses (N=324) in acute-care hospitals with 1–4 years of experience (N=115). Exploratory factor analysis extracted 14 items and five factors: “Giving supplementary information”, Confirming with the partner”, “Reconsidering and checking”, “Insufficient examination of instructions”, and “Supporting and requesting”. Results indicated the adequate reliability of the GRIS Scale (α=.70–.82). Moreover, the GRIS scale showed a significant correlation with the Communication Skill Scale (r=.33–.43, p<.01) and the Attitudes and Behaviors Fostering Organizational Learning from Incidents (r=.43–.52, p<.01) Scale, which indicated the relevance of GRIS. Furthermore, confirmatory factor analysis indicated sufficient goodness of fit of the GRIS Scale. These findings demonstrate that the GRIS Scale has adequate reliability and validity.
