Journal of Japan Industrial Management Association
Online ISSN : 2187-9079
Print ISSN : 1342-2618
ISSN-L : 1342-2618
Original Paper (Case Study)
Staff Scheduling and Work Allocation Considering Physical Workload in Senior Daytime Care Facilities
Ryohei MATSUMOTOTetsuo YAMADAMasato TAKANOKURA
Author information
JOURNAL FREE ACCESS

2020 Volume 71 Issue 2E Pages 99-110

Details
Abstract

Demands of daytime care facilities that offer nursing care services are increasing in Japan because of the aging population. In these facilities, rehabilitation services such as physical therapy and exercises using equipment are offered with the staff's support. These services are offered based on a staff schedule planned by managers. Accordingly, it has become clear that facility staff members have experienced large amounts of work, labor shortages and feel the physical workload depending on the type of service. However, how staff members feel about their workload has not been considered when planning work schedules since Industrial Engineering (IE) procedures are not commonly followed in actual facilities. This study proposes a staff scheduling model and work allocation in elderly daytime care facilities considering the physical workload placed on staff. First, in order to analyze the physical workload experienced by the staff, a questionnaire and interview surveys are carried out. Next, staff scheduling in the facility is modeled, and a schedule for balancing the physical workload among staff members is planned in a numerical experiment based on the results of the workload survey. Finally, the impact of the schedule proposed is discussed by comparing it with the current schedule.

Content from these authors
© 2020 Japan Industrial Management Association
Previous article
feedback
Top