Abstract
Recent years have seen an increase in the failure rate of large-scale projects such as system integration that follows the merger of commercial banks and other institutions, which generates increased social and economic destabilization with growing impact. The key to the success of a given project is held by the manager. In this regard, we conducted research aiming at understanding what skills and knowledge are truly necessary for managers.
Although many companies have been educating project managers for a long time, very few attempts have been made to evaluate the appropriateness of the contents of such education. This can be attributed to the fact that there are no detailed and objective data regarding the knowledge and skills which are indispensable for managers. Here, on the basis of 18 case studies of system development, the author has extracted and subsequently analyzed and evaluated the factors which exert large influence on the development. As a result, the overall validity of the educational content emphasized in previous studies was confirmed. Furthermore, it was found that the managerial
aspects exert greater influence on the success of the project than the technical aspects, as well as that project managers lack sufficient knowledge and skills in this area. The methods and the results of the analyses and evaluations performed in this study are presented in the present paper.
