2023 Volume 43 Pages 105-114
Municipalities need to operate smoothly even in places where they temporarily set up their citizen response operations. This study focuses on the space and organizational management of the vaccine venue, targeting the mass vaccination venue for the new corona vaccine in City A, and aims to find factors that affect the operation. The results of the analysis indicated that the following factors affect the smooth operation of the municipality's citizen response operations in a temporarily used facility: (1) the apt placement and flow line planning of specialized procedures, and (2) business management, especially the local headquarters function.