金融商品トラブルの現状と問題点

ー公的相談機関の苦情相談事例からの検討一

抄録

The number of consultation and complaints related to financial commodities, such as stock investment trust, foreign bond and life insurance, to Local Consumer Centres has increasing. Therefore the issues of the consultation and complaints will be examined based on a survey of the counsellers working in these centres. Then some issues concerning this topic, such as the introduction of financial commodities legislation for consumer protection and the promotion of consumer education will be considered.