Factors Related to the Achievements of the Care Planning: Focus on Care Managers’ Characteristics and Human Relationship Factors

Abstract

The current study analyzes the relationships between the achievements of care planning and care managers’ characteristics and between the achievements and human relationship factors such as relationships with service users and colleagues. The research design is a cross-sectional survey, and the response rate by mail was 53.4%( N=187). The participants in the study were af filiated with the A Association of Care Managers. Multiple regression analyses were performed in order to examine the relationships. The significant factors were particular professional fields, professional experiences, positive relationships with service users, other human resources, and colleagues. The characteristics of highly achieving care managers were : the professional fields were social work and care work, ample professional experience, and positive relationships with service users, other human resources, and colleagues.