2012 Volume 16 Issue 1 Pages 36-43
The purpose of the current study is to examine factors related to case advocacy of service coordination in care management by using the structural equation modeling. The research design is a cross-sectional survey by using mailed questionnaire. The participants in the study are 400 care managers in the Kinki District. The care managers’ understandings of service user’s self-reliance, collaborations with other service providers, and support from their colleagues and supervisors were selected through a review of literature, as the related factors in the analysis. The data of 190 care managers was adopted. The results indicate that the model fitted the data and the service users’ self-reliance and collaborations with the other service providers are positively and significantly related to the case advocacy focused service. In addition, the collaborations are related to the service users’ self-reliance. The practical implication of the study is that care managers should assess service users’ conditions and understand the status of the users’ self-reliance in order to improve case advocacy of service coordination activities through the collaboration with other service providers.
