2018 年 44 巻 6 号 p. 288-298
A survey was conducted among patients that use health insurance pharmacies to determine the importance of drug consultation contents that are discussed during “holiday and night hours” and “regular open hours”. We investigated differences in the degree of importance in consultation topics for each drug between “holiday and night hours” and “regular open hours”. Also, for each time period, we also attempted to identify priority drug consultation topics for multiple medications. Three important consultation topics during “holiday and night hours” were found to be “drug interaction”, “actions to be taken in an emergency” and “whether or not to take a medication”. When drug consultation topics were compared between “holiday and night hours” and “regular open hours”, topics regarding “expiration date” and “indication” were found to be of higher importance during “regular open hours”. In regard to ideal patient consultations at pharmacies, based on the fact that i) the consultation contents differ depending on the patient's background and the time of day, and ii) the patient's needs differ from the topics of information covered when providing medication instructions and other information, the above results suggest that consultations need to be improved and aligned with the patient's needs.
