Current Use and Challenges of Generative Artificial Intelligence in Hospital Pharmacist Practice: A Cross-Sectional Questionnaire Survey

Abstract

Since the release of ChatGPT-3.5 in 2022, generative artificial intelligence (AI) has seen widespread adoption across various sectors, including healthcare. Despite this growing popularity, the extent to which generative AI is used by hospital pharmacists remains largely unexplored. This study conducted a web-based questionnaire survey of hospital pharmacists who were members of the Japanese Society of Pharmaceutical Health Care and Sciences between January and February 2025. Of the 351 valid responses, 195 (56.0％) reported using generative AI in connection with their work or medication-related activities. Among these users, 80 pharmacists reported experience using generative AI specifically for ward-based clinical pharmacy practices or drug information tasks, although their usage was often intermittent. While many respondents recognized the potential utility of generative AI in clinical pharmacy and drug information settings, the survey also revealed a general lack of familiarity with key AI-related terminology.