抄録
In Japan, pharmacy students are not well trained in either communicating with patients/customers nor providing information about drugs. At our university, most of fourth year students have practical training in hospital or community pharmacy. To complement this practical training, we have a pre-training program modeling exchanges between pharmacists and their customers. As we have no communication training in our curriculum, we implemented training for providing drug information, while taking the necessity of communication training activities into consideration. The program was as follows : one was role-play at the pharmacy counter and the other was for documenting and supplying information for junior high school students about drug and health information. After providing drug information, the students evaluated each other and discussed the various aspects of the communication activities. Through such training, the students were able to overcome some communication barriers and in the end felt satisfied with their own presentations. This training proved to be a useful way of improving the information and communication skills of pharmacy students.
