2019 Volume 8 Issue 3 Pages 153-162
Objective: The present study aimed to clarify the characteristics of interpersonal support activities and specific interpersonal support competence of public health nurses at child guidance centers using quantitative text analysis.
Method: Individual semi-structured interviews were conducted with seven public health nurses with experience in working at child guidance centers. Furthermore, quantitative text and qualitative descriptive analyses were used to examine the interview content.
Results: Quantitative text analysis revealed the following three features of interpersonal support activities: “Acts with the awareness of a public health nurse at child guidance centers”, “support based on the individual and area”, and “acts as a team staff at the child guidance center.” These activities used the assessment, support, and coordination competencies shown in the ladder. In addition, the basic competencies, such as ethics/responsibility, communication, coordination/flexibility, originality/positivity/starting ability, and identity, were the sources of these competencies.
Discussion: For improving the practical interpersonal support competence of public health nurses at child guidance centers, a detailed evaluation of assessment, support, and coordination competencies may be necessary. Furthermore, specific human resource development that can improve these competencies is essential.
