Abstract
Anjo-Kosei Hospital is the main hospital in the South-West Nishi-Mikawa Medical Area, and it is essential to secure and train personnel who can fully utilize its functions. We have been conducting organizational identity education and have encountered differences in perception among occupational groups. We hypothesized that this might have an impact on the thinking of managers and supervisors in each job category. Therefore, we report here on our investigation of differences in managers’ and administrators’ perceptions of organizational identity among occupations, particularly the factors that influence their perceptions of “basic principles and future vision”, and the changes in their perceptions before and after training. After a lecture by the director on “Goals and Future Vision”, a workshop on staff satisfaction was conducted. Questionnaires were administered before and after the training on “basic philosophy and future vision”, “roles of managers and supervisors”, and “workplace where I want to continue to work”, among others. Of 88 employees who attended, 82 (93.2%) responded to the questionnaire. Differences in recognition of “basic principles and future vision” before the training were found among job categories (p=0.048), with “type of job” and “roles of managers and supervisors” having an influence. Differences were observed among job categories in “workplace where I want to continue working” and “need for joint training for multiple job categories” before the training (p=0.019 and p=0.004, respectively). All of the perceptions that were low before the training were significantly improved after the training, and no differences were found among occupations. The present study showed that the recognition of “basic principles and future vision”, “workplace where I want to continue working”, and “need for joint training” before the training differed among the job categories, but that the differences in recognition could be improved through joint training.