The Usefulness of Product/Service Cost Information in Start-up Companies

Abstract

The purpose of this study is to explore why and how product and service cost information is useful in start-up companies. We observed what kind of changes occurred providing the information to the managers of Company A, which had not used the information for management decision making. As a result, the managers recognized the problems in their management decision-making and the usefulness of the information. These results indicate that even in companies that do not recognize the usefulness of cost information, providing cost information may improve management decision-making.