Abstract
This study aims at acquiring the useful knowledge to realize travel environment where persons with disabilities can enjoy their trip. Focusing on planning and conducting the trip for persons with disabilities through volunteer activities, we understood the actual conditions of the project which realizes the trip for them in the present public space. Several issues were found; using the escalator by force for lack of elevators puts persons with disabilities in danger, the escalator for a wheelchair user is not working for the group, and the rest rooms for persons with disabilities aren't sufficient anywhere, etc. There is a certain limit in the physical support. It is important to consider an effectual balance of the care service and the support by the built environment in appropriate situations.
