Externalizing Latent Problems and Solutions using Tsugo Roulette

Abstract

The Tsugo roulette (TR) has been invented for externalizing tsugoes, i.e., the latent dynamics of prior constraints restricting/urging actions and posterior constraints emerging from actions that are linked to latent intentions. This "roulette" has blanks corresponding to balanced score card (BSC) which are connected via arrows corresponding to elements of tsugos, i.e., the intentions and constraints. By filling and circulating tsugo-roulette sheets, the blanks are filled to check and improve the feasibility of proposed actions and its consistency with others' proposals. As a result of applying TR to workshops on businesses including service industries and power plant management, we found concrete actions and participants' interest in their social relation to external environments, come to be externalized.