Acquisition of behavior data and action support technology in event space using ID card and AI dialogue system

Abstract

In this paper, I defined event space as (1) a large number of exhibitors, (2) visitors freely traveling in the space, (3) holding exhibitions in a short period. In the event space, keeping in mind these issues : (a) The exhibitor burden is small. (b) The visitors can enjoy it. (c) The installation cost is low, and we have developed a visitor traveling data acquisition system using RF-ID. In the data acquisition method, visitors touch the card reader with the seal type RF-ID tag at the "touch point" in each exhibition and authenticate them. The developed system was experimented in actual event space for 4 days. In the experiment 62 exhibits participated as "touch point", and a total of 2706 visitors participated. Based on the acquired data, it was found that the number of visitor's visits greatly varies depending on the exhibition place. In addition, it was found that visitor traveling changes with the function that drinks are presented using the next generation vending machine according to the number of a visior's visits.