2020 Volume 2020 Issue SAI-039 Pages 11-
Although the Japanese service industry accounts for 70% of the gross domestic product, labor productivity is low, and improving it is very important for making the Japanese economy better. By clarifying the value required by service stakeholders, the value of the service can be increased, leading to an improvement in the labor productivity of services. In this research, as a means to clarify the value required by stakeholders, we have developed the "AI Touch Rally", which has been studied in the past, to make it more practical, such as making it compatible with the real space and the Internet.