The Analysis of the Consensus Building Process by Experienced Facilitators

Abstract

There are many scenes where decision making is necessary for without intervening by the facilitators in daily talks like discussions in office meetings and in the school activities. Although a lot of business books and tehnical books about facilitation are published, it is not found concretely and substantially what and how a facilitator perform in a decision-making scene. We recorded video and audio data how the experienced facilitators build consensus as parties concerned of the decision-making. We analyzed a consensus building process for the recorded data of the talks of the facilitators and acquire some informations.