Abstract
Ensuring a better quality of life for everyone is regarded as prerequisite for sustainable development in U.K. QoL Indicators (QoLIs) are used in policy evaluation as a tool to measure the citizens' satisfaction level focusing on outcomes. In this paper, the process of introducing QoLIs and its role in policy management in UK are described. QoLIs raised citizens' awareness and promoted communication between citizens and government, and collaboration among local authorities. Current system is effective in policy evaluation, though it's not appropriate for policy assessment. The authors suggest the necessity of developing overall assessment and policy-making system for the maximization of QoL in Japan.
