Abstract
Residents' satisfaction level about social infrastructure is not only based on its service level but also on its decision making process. The influence of decision making process gets larger in a social situation which includes NIMBY problems or step-level dilemmas where public interests increases with few individuals' “sacrifice”. In the present study, hypotheses with respect to causal relations between decision making process and residents' satisfaction, were proposed, and conducted an scenario-based experiment hypothesizing an imaginary situation including NIMBY problem (n=178) to test these. The results indicated that decision making process by social discussions were perceived to be procedurally fairer, provided higher satisfaction, and moderated egoistic motivation than that by voting or lottery.
