STUDY ON TRAIN OPERATION DISORDE USING OFFICIAL TWITTER OF URBAN RAILWAY COMPANIES

Abstract

 The objective of this paper is to study on train operation disorde using official twitter of urban railway companies in the Tokyo metroporitan area. The frequency and causes of occurrence of the suspension of the train, the characteristics of the trouble time and error of operation resumption expected time were revealed by using the twitter information. As a result, it found that is more likely to occur suspension of the train service due to injury, the variation of trouble time in cause failure of facilities is greater, the error of the operation resumption expected time is within 15 minutes in the whole of 70%.