SCENARIO-BASED TEXT ANALYSIS AND ITS APPLICATION

Abstract

In early stages of planning, interviews and opinions surveys to users and/or experts are often employed. However, the results of these records are not fully integrated to the plan. In this study, we assumed that one of the causes of above mentioned defect is that the records often luck with the subject which is the stakeholders of the target plan, and proposed a method to summarize them as a “scenario” that are one of the measures in Human-centered Design for interactive systems. Analyzing discussion and interview records for the long term plans of Japan Society of Civil Engineers are conducted as a case study. Results of the case study suggest that the proposed scenarios were effectively employed into planning process, while they reflect the original records in terms of number of nouns that appeared in the texts.