A survey on website information regarding novel coronavirus infection at regional medical care support hospitals

Abstract

The present study aimed to understand the information shared through websites that can be used as owned media by each medical facility as the novel coronavirus infection spreads. Thus, we conducted a survey among patients, families, and interested parties at 632 regional medical care support hospitals across Japan on information regarding novel coronavirus infection provided on websites. The results showed that there were 18 types of information regarding novel coronavirus infection. Information about visitations was found at 602 facilities (95.3%), information about consultations at the Coronavirus Consultation Center was found at 423 facilities (66.9%), information about polymerase chain reaction test was found at 138 facilities (21.8%), and information about telephone call re-examination/phoned prescription was found at 82 facilities (13.0%). At many medical facilities, information about novel coronavirus infection was being provided, but the information had regional bias, indicating a point that information was provided according to each situation.