Abstract
“Telework” is a work style that is free from restriction of place and time by using ICT. It is advantageous for us to adopt telework as a risk management strategy for an emergency, since it allows us to work at home rather than having to travel to an office.
This research aims to investigate the advantages and issues surrounding telework with particular reference to the confusion in the traffic network after The Great Eastern Japan Earthquake in 2011. A large-scale Web questionnaire was carried out, and four implications were drawn from the results.
1. Many workers went to their company even though the traffic network was thrown into confusion.
2. About one in ten companies were using telework.
3. The experience did not contribute to other case of confusion.
4. Telework may have changed workers' attitudes and reactions toward the confusion in the traffic network.
