Abstract
The rapid advancement of information and communication technology (ICT) has made it possible to develop information systems which provide flexible computing ability for business organisations. Due to the improvement of communication infrastructure and the spread of the Internet, activities of business organisations supported by ICT-based information systems have exerted considerable influence on a wide range of stakeholders. Therefore, business organisations, as members of society, have to take their social responsibility concerning development and use of ICT-based information systems often in a situation in which conflict between values exists. In particular, they need to address the following problems with integrity to make development and use of ICT-based information systems socially acceptable : assurance of quality of information systems, assurance of data quality, preventive control of unintended consequences of information system use, ensuring of information security and handling of conflict in the global business environment.