Residents' Evaluation of Local Portal Site's Providers in Terms of Credibility(APCIM2009 Best Papers)

抄録

Recently, local governments have begun to outsource information provision to private web companies, so as to use their own local portal sites to disseminate governmental information alongside private sector information. However, this approach involves some issues that must be addressed. First, there has been no attempt to determine the public's views regarding requirements to be met by public information providers. Second, there has been no attempt to clarify how the public evaluates, in terms of business continuity and information reliability, the credibility of private companies to which such information provision is outsourced. The aim of this research is to examine these issues via resident survey analysis.