Abstract
Our common recognition about the value of information technology in knowledge management (KM) is that it has only the limited role in the knowledge process. We have regarded it as a means that can be applied only to store and transfer knowledge, and cannot treat tacit knowledge. However, a case of a firm which used KM system (KMS) as the main tool to manage its organization and applied it to support creative activity and learning was found. In this paper, we reconsider the limitation and potential of the KMS through the case study.
