CRMの視点で見た家庭配置薬システムの可能性 : コンティニュア認証機器を活用した日常生活圏医療(投稿論文)

抄録

Since insufficiency of medical services, the business model of household medicine lease (HML) system has now been successfully implementing in ASEAN countries. On the other hand, in the field of health and medication, Japan has been suffering from a lot of troubles to cope with the rapid increase of the demand of medical services. The series of our study purposes to present a system scheme of the everyday healthcare via household medicine and ICT (information and communication technology). This paper will present the feature and a case of Continua Health Alliance (CHA), and then present the concept and challenges of community-based self-medication system in utilizing the combination of CHA and household medicine.