Is OCB Triggered by Intertwining ICT and Organizational Efforts?
From a View of Sociomateriality
2019 Volume 39 Issue 1 Pages 16-31
Details
2019 Volume 39 Issue 1 Pages 16-31
The purpose of this paper is to explore the logic that information and communication technology (ICT) induces organizational citizenship behavior (OCB). For that reason, although it is a slight old case, the author will introduce companies that introduced the intranet in 1996. Then, in the process of introducing intranet, clarifying the process by which OCB is triggered by intertwining ICT and organizational efforts.
