Journal of Information and Management
Online ISSN : 2189-9681
Print ISSN : 1882-2614
ISSN-L : 1882-2614
Generating ICT-mediated Working Practices in a Satellite Office
A Critical Realist Perspective
Shunsuke HAZUI
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JOURNAL OPEN ACCESS

2020 Volume 39 Issue 4 Pages 23-36

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Abstract
The prevailing view regarding working practices mediated by Information and Communication Technology (ICT) is that companies introduce a new activity when its merits outweigh the disadvantages. However, such a functionalistic view ignores most aspects of organizational life. The aim of the present study is to analyze the generating mechanism of ICT-mediated working practices in a spatially distributed organization. Improving the imbrication model of Leonardi (2011) based on critical realists’ analytical dualism, we focus on the contribution of the interplay between human agency and technical objects to the mechanism. The case study of a satellite office illustrates that an agency’s relation to the two types of material properties, intransitive materiality and transitive materiality, generates ICT-mediated working practices in the satellite office.
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© 2020 Japan Society for Information and Management
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