Journal of Information and Management
Online ISSN : 2189-9681
Print ISSN : 1882-2614
ISSN-L : 1882-2614
Current Trends, Issues, and Future Directions of Smart Tourism Development through Big Data
Kaede SANO
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JOURNAL OPEN ACCESS

2021 Volume 41 Issue 4 Pages 98-109

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Abstract
Smart tourism is a social phenomenon arising from the integration of information and communication technologies (ICTs) into the physical infrastructure of a destination. Big data, as a lifeblood of ICTs, supports smart tourism development. Although smart tourism has become a buzz concept, it is still facing a number of issues. This study aims to investigate the current issues that prevent smart tourism development by reviewing recent studies in the field. To address these issues, it also suggests a research agenda for future studies from the perspective of destination management.
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© 2021 Japan Society for Information and Management
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