Since parent’s demands difficult to meet in schools became an object of public concerns, many local educational administrations -- boards of education -- are trying to form special teams and to make manuals to cope with parent’s demands. On the other hand, there are some studies to value parent’s demands. Those papers say that parent’s demands involve possibilities to transform schools (public education) into the sphere that many voices can be respected and interact each other. That is the public education as the public sphere. So, this paper focuses on the frames of the resolution systems to examine the possibilities of the publicness on the resolution process. For this purpose, this study takes up two cases. In consequence, this paper comes to conclusion, (1) that those systems have not only the side of the publicness but also the side of the non-publicness. The former means the systems recognize parent’s demands as positive and use multiple perspectives to cope with those. The latter means the systems show no concern about the opinion of parents, so, (2) that we need to discuss the systems that enable the horizontal communication between the Parties.
