JSMD Review
Online ISSN : 2432-6992
Print ISSN : 2432-7174
A proposal for estimating expectation level of service by using word-of-mouth information: A comparative analysis between Toyoko-Inns and APA hotels
Atsushi Inuzuka
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2021 Volume 5 Issue 1 Pages 17-23

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[in Japanese]
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© 2021 Japan Society of Marketing and Distribution
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