The Proceedings of Design & Systems Conference
Online ISSN : 2424-3078
2001.11
Session ID : 2310
Conference information
2310 Methodology of Research into Artifacts (15^<th> Report) : Service Modeling
Tetsuo TOMIYAMA
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CONFERENCE PROCEEDINGS FREE ACCESS

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Abstract
This paper proposes the concepts of service modeling. First, the paper discusses the motivation and background of focusing on services and identifies the primary methods for servicification. It then tries to define service and categorize services according to this categorization, followed by identification of service design engineering, service manufacturing engineering, and service development engineering. Lastly, the paper tries to outline what service modeling should consider and what the elements of a service modeling tool are.
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© 2001 The Japan Society of Mechanical Engineers
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