Abstract
The future systems are believed to be moving toward human driven, system support direction, because the situations change so rapidly and so widely that the user's understanding of the situation plays a crucial role in operating a system. And such systems which support the action of the human, rather than a human supports the operation of a system. In such an age, communication between human and a system will become more and more important. This paper discusses what kind of issues are foreseen in such an age when we consider quality