設計工学・システム部門講演会講演論文集
Online ISSN : 2424-3078
セッションID: 1311
会議情報
1311 顧客の期待に基づく参加型設計の支援手法の構築
嶋田 敏緒方 大樹太田 順原 辰徳
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会議録・要旨集 フリー

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抄録
As societies and economies developed, value sense of customers gets variety. Designing products and services to fulfill such customers' requirements is critical issue in development of them. Customer involvement is exploited in order to design a specification of products and services that matches each customer's requirement. Furthermore, considering the value of services, the value in use is important as argued in service-dominant logic. Thus, designing a specification is not enough but learning toward use is required in design phase. In this paper, we propose a support for participatory design that facilitates learning on the case of tourism service. In the future, these supports will be implemented on the support system and verification experiments be carried out.
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© 2013 一般社団法人 日本機械学会
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