Abstract
Recently industrial robot systems are introduced widely even in the small and medium size enterprises. However, it is difficult for them to employ professional engineers permanently. Then, they need to depend on outside to maintain industrial robots. Therefore a remote operation support system for industrial robot must be useful to do maintenance and solve problems immediately. In the previous research, a remote operation support system by means of cognitive audio-visual infocommunication has been provided. In this system, it was considered to be a problem to hear plural audio information simultaneously. This paper investigates how an information presentation using vibration stimuli is useful for operating an industrial robot. Especially, we compare users' performances and mental workload between on-site operations and remote operations. The experimental results show that the information presentation can provide information, also reduce a workload more than when using only visual information for remote operations.
