A Study on Improvement of Measures for Redelivery of Courier Services Compared to Parcel Box Typology

Abstract

As a measure to reduce the unattended redelivery of courier services, the introduction of dropoff delivery is effective. However, security problems such as theft arise. In order to solve security problems while utilizing delivery that can significantly reduce unattended redelivery, it is considered effective to install lockable delivery boxes at delivery destinations, that is, individual dwelling units and detached houses in apartment buildings. The purpose of this study is to verify the effect of installing a dedicated delivery box in each dwelling unit. Specifically, it is to verify the effectiveness of reducing the unattended redelivery rate and the elimination of security problems such as theft.