Abstract
Recently, it has been discussed again whether the progress of welfare society presents more advantages than disadvantages. At the same time, however, the question of reconstruction of the welfare state has to be raised. This paper, as a case study of a residential community, discusses the role and task of local administration in the change of welfare conditions. The public residential complex that houses the community is constructed as a model of welfare-society and includes households that include the aged and the handicapped as members. Trouble occurred involving a handicapped member, which made her isolated in the community. An ombudsman institution of the local government played a part in settling the trouble. Through reviewing the pros and cons, this paper examines the function of the system, clarifying the roles asked of the administration in the development of welfare society, and discusses the sociological task accompanying such issues.