Abstract
We examined whether product display of OTC drugs can influence information-seeking behavior of consumers. We performed a shopping-simulation experiment and a survey. In the shopping-simulation experiment, we asked participants to choose an OTC drug from a shelf on which OTC drugs were displayed by brand, symptom, or randomly. In the questionnaire survey, participants evaluated themselves by Cognitive Reflection and Impulsivity Scale. The results suggested influence of product display and personality on information-seeking behavior.