PROCEEDINGS OF THE ANNUAL CONFERENCE OF JSSD
THE 67th ANNUAL CONFERENCE OF JSSD
Session ID : H-01
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Trial of UX workshop for B to B companies-01
*Toshinori ANZAIKoichiro KAKIYAMA
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CONFERENCE PROCEEDINGS FREE ACCESS

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Abstract

This report is about a trial UX workshop for companies. The purpose is the following two points. Business people who have no experience in design will experience UX design while understanding design. As a teacher, organize UX design in a form that can be explained, and organize an interactive workshop. First, I explained the relationship between UX, usability, UI, and HCD, and then explained the base, HCD. Next, we conducted a workshop using maps and service blueprints for customer jars mainly used in service design. As a result, I think that I was able to form a workshop where I could experience while learning UX.

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© 2020 JAPANESE SOCIETY FOR THE SCIENCE OF DESIGN
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