PROCEEDINGS OF THE ANNUAL CONFERENCE OF JSSD
THE 71st ANNUAL CONFERENCE OF JSSD
Session ID : A8-02
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Characteristics of Usability Evaluation of BtoB Companies -Part 3-
From a Log Analysis Perspective
*Koichiro KakiyamaToshinori Anzai
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CONFERENCE PROCEEDINGS FREE ACCESS

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Abstract

This study is a continuation of previous research. The purpose of this research is to clarify the characteristics when conducting product evaluation research for BtoB companies. The process was described and reviewed with a record of practical attempts. As a result, it was found that "The scale of the target logs is different, and the users are in advanced and highly confidential areas such as Business to Specialist." is a characteristic. Furthermore, we found that the design research method when the user is not present is an issue.

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