Exploring Knowledge Interaction through Design Processes and Questioning

A Case Study on Applying the Design Process to Organizational and Human Resource Development Activities

Abstract

This study explores how sharing and formalizing tacit knowledge can foster creativity and relationship building within organizations. Focusing on a human resource development project by MIMIGURI Inc., it examines how a designer’s perspective supports the conversion of tacit into explicit knowledge and the sharing of values. Key themes include: (1) deepening tacit knowledge through dialogue, (2) applying design processes to knowledge interaction, and (3) updating knowledge within organizations through ongoing exchange.