2018 Volume 59 Issue 3 Pages 83-94
Using the database of daily work records from the “Life Support Advisor (LSA)”, we analyzed the trends of daily living support provided over one year and the characteristics of highly frequent users and nighttime/late night users of the service. Life support is the most common type of support provided by LSA, accounting for 80% of all service cases. In the nighttime/late night time frame (8:00 pm‒7:00 am), “advice/listening” services were provided in 419 cases (20.7%) over the year. Sixty percent of the individuals were “less frequent users” while approximately 4% were “highly frequent users”. No significant associations were seen by sex, age, or household income, but it was found that people living alone, and people with a long-term care level 1+were more likely to become highly frequent users (living alone, OR=9.87; care level 1+, OR =4.31)and nighttime/late night users(living alone, OR=2.87; care level 1+, OR=1.82. LSA provides life support services that cannot be completely covered by long-term care insurance or “friendly visits” by community residents, which suggests that LSA may help older people to maintain their life in the community.
